ABOUT FACTSET
FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. Founded in 1978 and operating from 64 locations worldwide employing nearly 9500 people, FactSet has over $1.1 Billion in annual revenues and is headquartered in Norwalk, Connecticut. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS and is also dual-listed on the NASDAQ under the same symbol.
PROCESS BRIEF/ SUB-PROCESS BRIEF
The Analytics & Trading Product Development group is responsible for defining and creating products that Portfolio Managers and Traders heavily rely on throughout the trading day. The FactSet tools the A&T group is responsible for include both the Workstation and Web versions of Portfolio View, Market Watch, Time & Sales, Depth Quote, Net House Summary, and the Portfolio Management Platform,
The A&T PD group is seeking a highly motivated individual interested in becoming an expert in the product development process, specifically focused on the tools used by Portfolio Managers and Traders during the trading day. The Product Specialist will work closely with Engineering, Quality Assurance, Product Development, Design, Sales, Consulting, Strategy, and clients to ensure that product offerings serve our clients needs and become ingrained in their workflow process.
JOB RESPONSIBILITIES
Writers within the Product Documentation & Communication team work to capture, organize, and manage FactSet’s product documentation and communication. By leveraging personal knowledge, our team transforms information into useful external and internal content for all FactSet users.
The Product Documentation & Communication team is currently looking to hire technical writers to partner with Product Developers globally and better support our many product offerings.
FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. Founded in 1978 and operating from 64 locations worldwide employing nearly 9500 people, FactSet has over $1.1 Billion in annual revenues and is headquartered in Norwalk, Connecticut. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS and is also dual-listed on the NASDAQ under the same symbol.
PROCESS BRIEF/ SUB-PROCESS BRIEF
The Analytics & Trading Product Development group is responsible for defining and creating products that Portfolio Managers and Traders heavily rely on throughout the trading day. The FactSet tools the A&T group is responsible for include both the Workstation and Web versions of Portfolio View, Market Watch, Time & Sales, Depth Quote, Net House Summary, and the Portfolio Management Platform,
The A&T PD group is seeking a highly motivated individual interested in becoming an expert in the product development process, specifically focused on the tools used by Portfolio Managers and Traders during the trading day. The Product Specialist will work closely with Engineering, Quality Assurance, Product Development, Design, Sales, Consulting, Strategy, and clients to ensure that product offerings serve our clients needs and become ingrained in their workflow process.
JOB RESPONSIBILITIES
Writers within the Product Documentation & Communication team work to capture, organize, and manage FactSet’s product documentation and communication. By leveraging personal knowledge, our team transforms information into useful external and internal content for all FactSet users.
The Product Documentation & Communication team is currently looking to hire technical writers to partner with Product Developers globally and better support our many product offerings.
- Become an expert on assigned FactSet products and services in order to create and deliver high-quality documentation, communications, and other learning opportunities to our internal and external users
- Collaborate with subject matter experts on other FactSet teams throughout the product development process to research, gather information, and provide high-quality deliverables for each assigned project
- Write, edit, and publish a variety of online help documentation for new and existing products within FactSet’s proprietary content management system
- Develop, design, maintain and enhance print materials in the form of product tip sheets
- Develop, write, and edit client communications announcing new products, as well as enhancements and changes to existing products
- Assist with capturing, organizing, and managing FactSet’s proprietary corporate knowledge by updating FactSet’s Intranet
- Assist support teams by editing client-facing, instructional documents and ensuring the consistency of our brand, tone, and style throughout all material
JOB REQUIREMENTS
- Bachelor’s degree or higher
- Solid experience in Content, Marketing, Media, or Technical Writing
- Strong interest in writing, finance, and technology
- Proficiency in the Microsoft Office suite
- Excellent writing skills with the ability to present information in a clear and creative manner
- A high degree of motivation, strong organizational skills, and excellent attention to detail
- Ability to efficiently handle and prioritize multiple projects
- Ability to work as part of a team to identify and develop new, creative ways to disseminate information
- Excellent interpersonal skills and professionalism
- Ability to easily adapt to changing priorities
- Ability to work independently
DESIRED SKILLS
- Experience with desktop publishing software, HTML authoring tools, and Web development tools
- Experience using FactSet products
- Software engineering experience is plus
- Finance domain experience is plus
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