Collections Manager Job For 5-8 Year Exp In Yes Bank Chennai – 1618868

Job Description :
Monitor various delinquency parameters and maintain delinquency at the desired levels for the location / portfolio assigned.
Implement and execute collections strategy.
Ensure achievement of process efficiencies in collections.
Minimize credit losses and optimize cost of collections.
Adhere to Code of Conduct, Procedures, Policies and guidelines of the Organization.Compliance to legal and regulatory norms of the region, organization, regulatory bodies, etc.
Management of outsourced service provider and agencies and responsible for agency / service provider achieving collections targets.
Manage escalations and disputes of customers.
Provide inputs for strategy and highlight anomalies to respective departments within the organization.
Participate in reviews with senior/top management.
Portfolio analysis and feedback to top management /senior management /reporting line.
Co-ordinate with various departments within the organization for issue/dispute resolution.
People management skills and work towards low shrinkage, low attrition, shift adherence, etc at service provider / agency end. Qualifications :
5+ years of collections experience