Job Description :
Job Summary:
The Payroll Analyst I performs North American payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment for UKG Inc.’s customers who utilize our Managed Services product offering. The Payroll Analyst I provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.
Primary/Essential Duties and Key Responsibilities:
• Performs payroll-related functions including but not limited to payroll processing, audits and maintenance.
• Ability to perform all duties of Payroll Analyst I including but not limited to:
o Management and Support of employee data file imports (GOAT Files)
o Management and Support of Time File Imports
o Perform audits of import data.
o Additional Integration/Interface Support as needed
o Reporting Support
• Processes payroll(s) for multi-frequency Managed Services clients as scheduled
• Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner.
• Prepares off-cycle payrolls and manual checks as necessary.
• Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager
• Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
• Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed
• Maintain discretion and professionalism with team members
• Quarter End, Year End, and Open Enrollment assistance and task execution
Qualifications Required Qualifications:
• Quickly and easily adapts to change and shifting priorities with enthusiasm
• Actions and words consistently provide positive motivation and influence to their team and other teams within UMS
• Understands priorities and what is most important to both internal and external customers
• Eagerly meets business opportunities and challenges head-on
• Leads by example
• Proficient report writing capabilities
• Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills
• Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
• Ability to analyze and resolve problems through effective customer service interface and communication
• Ability to understand and follow written and verbal instructions
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Coordinate multiple tasks simultaneously
(Experience, Education, Certification, License and Training)
• Associate’s degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience
Preferred Qualifications:
• FPC/CPP Certification
• Experience with large corporate payroll processing that includes exposure to benefits and 401(k)
• Knowledge of multi-state North American payroll tax laws
• Knowledge of Canadian payroll laws


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