What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Summary
A new fully digitized Business Suite – SAP S/4HANA – is a key pillar of SAP’s strategy. It is essential for the success of SAP that SAP S/4HANA becomes the most widely adopted business platform in the industry to manage our customers digital transformation.
Our team Product Engineering S/4HANA DSC Planning – Advance ATP (ATP), develops innovations that provide our customers highly robust and flexible solutions for order fulfillment by managing both in-house production and external procurement while optimizing the utilization of resources. Within our team, we practice a trust-based working model according to the scrum methodology.
The Role
As a User Assistance Developer, you will create user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers and other stakeholders to enable users to deploy, administer and use the SAP software. You will have to ensure that the UA deliverables are of high quality, adhere to SAP’s standards and guidelines and are written in appropriate style and tone for product and target audience. You will have to drive the definition of terminology that is simple, consistent and conforms to industry standards. You will have to regularly proofread and edit content for usability, readability and linguistic correctness. You are also expected to have a good understanding about the functionality for which you will be writing the user documentation.
Role Requirements
. Up to 4 – 7 years of experience as a user assistance developer / technical writer
. Experience of DITA CMS Ixiasoft would be preferred
. The ability to express complex technical information in a clear and precise manner
. Outstanding communication, writing and grammar skills together with the ability to work to tight deadlines, deliver on time and ensure high quality
. A willingness to acquire extensive product knowledge and learn new skills at short notice
. Knowledge in logistics processes (for example, sales, production planning, delivery)
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:297920 | Work Area: Software-Design and Development | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
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