Dear Candidate’s,
Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk – Voice /Semi Voice
B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO’s Free transport , Free placement @ Black and White Business Solutions Pvt Ltd
One day interview process… Appear for multiple companies.
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience : Freshers / Experience
Sal : (freshers 2lpa) -( Experience upto 4lpa)
Technical Support : Voice / Semi Voice / Non Voice Process

  • Technical Trouble Shooting
  • Technical Chat / Email Support

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking – LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/A ctive directory/Hardware / installation
Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :

  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Handle server monitoring tickets and repair systems in
  • event of failures. Help build and configure new servers
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge (Server).
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Installation of Web panels – WHM/WHMCS, Cpanel, Plesk
  • Basic Troubleshooting,Monitoring, Backup
  • Doing Email configuration-Outlook, Zoho and GSuite


Skills Required :

  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

  • Unlimited incentive Structure
  • No registration Fees(Free placement).


Venue – : Black and White Business Solutions Pvt Ltd, #721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
For more please quries Contact :

  • HR – Saranya @ 9035005932
  • Phone – 9035005932 / 9900079072


Documents Required : Fresher :

  • 10th / 12th / Graduation all semester Marks card


Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card


*************PLEASE DO REFER YOUR FRIENDS*************
Required Candidate profileDesired Candidate Profile
* Possess good analytical skills – detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude – should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.

Perks and BenefitsBest in the industry + Incentives + NSA


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