Job Description :
Introduction to the role:
Freshworks seeks an experienced Technical Manager within IT to lead a growing team of Engineers that builds and scales websites and its infrastructures, technology stack, web applications, state of the art practices and one of the best coding practices.
Role Description
Freshworks seeks an experienced Technical Manager to lead a growing team of Engineers that builds and scales websites & web apps. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes.
Responsibilities
Introduction to the role:
Freshworks seeks an experienced Technical Manager within IT to lead a growing team of Engineers that builds and scales websites and its infrastructures, technology stack, web applications, state of the art practices and one of the best coding practices.
Role Description
Freshworks seeks an experienced Technical Manager to lead a growing team of Engineers that builds and scales websites & web apps. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes.
Responsibilities
- Own the development practices and standards for your team
- Own the technical architecture, drive engineering design and shoulder critical decisions
- Providing clear and concise instructions to engineers.
- Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt
- Planning and executing strategies of completing projects on time.
- Work effectively with a cross-functional team of corporate and product marketing, designers, engineers and QA
- Lead collaborations and discussions among cross-functional teams for effective solution-building or issue-resolution.
- Own the communication of the team’s progress and perception of the team itself
- Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team
- Continuously improve the productivity of your team by identifying investments in technology, process and continuous delivery
- Own the morale of your team, unblock them at critical junctures, break ties in a timely manner
- Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers
- Actively participate in meetings to discuss the latest platform changes and company roadmap updates.
- Highlight improvements to the release process and drive discussion within the team.
Requirements
- Education: Bachelor’s Degree in technical field OR equivalent work experience
- A minimum of 10 years of relevant professional work experience
- A minimum of 3 years of experience in managing a high performing engineering team
- A minimum of 6 years of object-oriented software development experience as an individual contributor
- Experience developing websites/applications in a commercial software product development environment
- A polyglot in programming languages with the ability to learn new technologies as the need arises
- Experience leading teams that builds applications for scale
- Clear and confident spoken and written communication.
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