Role title: Team Lead – Cloud Operations
Function: SNOC
Band: M2
Department: Data Core – Change Management
Reports to: Zonal Lead / DGM
Location: Pune
Key accountabilities and decision ownership
• Ensure periodic Cloud Health checks, Backup and generation of cloud KPI reports and resolve deviations
• System administration of cloud infra ,coordination with all the cloud node OEM’s for the system upgrades and patches as per the business requirement
• Troubleshooting fault, configuration, performance issues reported by stakeholders through in-house operation 24X7 shift environment
• Harmonize cloud support team with the circle field team for the smooth closure of activities.
• Exploring issues /bugs in the cloud setups by proper diagnosing repeated issues and take up with OEM’s for the permanent solution
• Identify and automate repetitive tasks and Monitor day to day operations activities.
Core competencies, knowledge and experience [max 5]:
• 5 Years of experience in cloud administration and operations of more than one of Nokia, Ericsson, Huawei, ZTE, Cisco, Mavenir technologies..
• Having hands-on knowledge MANO and working experience in Openstack OOO Deployment and troubleshooting
• Good experience in Hardware issues trouble shooting, related to HP, EMC and Nokia Airframe.
• Having good understanding vEPC architecture
• Should have good experience in UNIX Linux scripting, perl/python scripting and SQL .
• Having hands-on knowledge on Microsoft excel, power point with good communication skill.
• Understand ITIL V4 terminology, methodology and able to produce processes and procedures in SNOC environment.
Requirements
Key accountabilities and decision ownership
[max 5]:
• Ensure periodic Cloud Health checks, Backup and generation of cloud KPI reports and resolve deviations
• System administration of cloud infra ,coordination with all the cloud node OEM’s for the system upgrades and patches as per the business requirement
• Troubleshooting fault, configuration, performance issues reported by stakeholders through in-house operation 24X7 shift environment
• Harmonize cloud support team with the circle field team for the smooth closure of activities.
• Exploring issues /bugs in the cloud setups by proper diagnosing repeated issues and take up with OEM’s for the permanent solution
• Identify and automate repetitive tasks and Monitor day to day operations activities.
Core competencies, knowledge and experience [max 5]:
• 5 Years of experience in cloud administration and operations of more than one of Nokia, Ericsson, Huawei, ZTE, Cisco, Mavenir technologies..
• Having hands-on knowledge MANO and working experience in Openstack OOO Deployment and troubleshooting
• Good experience in Hardware issues trouble shooting, related to HP, EMC and Nokia Airframe.
• Having good understanding vEPC architecture
• Should have good experience in UNIX Linux scripting, perl/python scripting and SQL .
• Having hands-on knowledge on Microsoft excel, power point with good communication skill.
• Understand ITIL V4 terminology, methodology and able to produce processes and procedures in SNOC environment
Must have technical / professional qualifications:
• Engineering Graduation in Electronics / Electronics with Communication / Computers Science
• Certification RedHat Linux, Red Hat certified Openstack administrator-CL210 & ITIL
Benefits
Salary : up to 16LPA
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