DESCRIPTION
Job Description
GAR (Global Accts Rec) is looking for Billing Analyst responsible for processing credit and rebill and follow up on collections activities. This role includes process credit and rebill, processing paybacks to customers timely and accurately. The role will also require to support ollection process, resolve billing issues, reconcile accounts The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment..
Summary of Responsibilities
· Understanding of Accounts Receivables process
· Partner with Business team to work on customers disputes and correction of invoices.
· Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
· Continually look at ways to improve the customer experience
· Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
· Meet the monthly productivity goals
· Reconcile complex accounts and have excellent attention to detail
· Monthly reporting to Supervisor, and other stakeholders
BASIC QUALIFICATIONS
Basic qualifications
· Arabic language expertise – both written and spoken communication skills.
· Degree in Finance/Accounting/Business Studies or other related areas
· 2 to 4 years of experience in Accounts Receivables or other customer facing department experience
· Ability to provide exceptional customer experience
· Strong communication skills, both written and verbal
· Good interpersonal skills and team player
· Ability to take initiatives, meet tight deadlines and prioritize workload
· Proficient in Microsoft Excel and Word
PREFERRED QUALIFICATIONS
Preferred qualifications
· B.A/M.A in Arabic. Advanced diploma from a UGC certified institute. Accounting/Finance or a related field work experience
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