Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Bengaluru
  • Must Have Skills :Software License & Upgrade Management
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : a Have proper knowledge on ITAM workflow Software b Have worked on any of the Tier 1 publishers c Understanding the life cycle of a software license d Hands on experience on SAM Pro ServiceNow Module e Onboarding of Publisher f Good excel skills g Have prior experience for 3 to 4 years in SAM domain

    • Technical Experience : a Have previous experience in working with SAM tools b Should have prior experience on data center software licensing c Understands software AMC contracts

    • Professional Attributes : a Excellent communication skills

    • Educational Qualification : a 15 years of fulltime employment

Qualifications
15 years of full time education


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