Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Software Development Engineering
Overview
• Performance Engineering team within Mastercard – Processing business function is responsible for scalability, reliability and responsiveness of applications to exceed customer expectations
• This position will be part of Performance Engineering team within local processing business function and is responsible for ensuring that performance (end-to-end response times, throughput, transactions per second, capacity, etc.) of applications meet or exceed customer expectations.
• Coding to setup monitoring metrics including latency for all operations, traffic volume, latency, error rates, and resource utilization rates
• Coding to build simulations, load generation, integrations and dashboards
• Tuning database queries, stored procedures
• Understanding and inclination to architecture and performance patterns, metrics and statistics
Questions:
• Are you an experienced professional who is passionate about innovative technology – specifically performance tuning of applications, web/mobile and database performance real-time monitoring and tools – and its potential to help create a world beyond cash
• Are you familiar with latest API development frameworks and trends
• Have you worked on load balanced distributed systems
• Do you have a motivation to drive automated performance measurement, monitoring and self-service culture as a part of software delivery practices
• Can you model performance tests to simulate user behaviour and target TPS goals
• Can you scale your communication to articulate application performance metrics and issues starting from engineers to program managers to product managers
• Do you know how to create performance dashboard comparing and contrasting end-user performance needs and highlight performance/capacity blockers
• Can you interpret and draw system diagrams
• Are you familiar/proficient with containers, cloud, virtualization, and configuration management
Role
• Define and implement best practices for end-to-end application performance management solutions including Proof of Concepts and Tools evaluation and selection
• Tune and monitor Java virtual machine and app servers; articulate JVM GC process and its logs; ability to collect performance metrics.
• Performance tuning experience with RDBMS (Oracle) desirable.
• Coordinate and participate in requirements review, design and architecture reviews to feed into performance engineering activities of assigned Mastercard developed systems.
• Partner with operations and developers to develop real-time performance dashboards and provide periodic updates on application performance to all the stakeholders.
• Monitor automated and manual performance testing, troubleshoot performance issues covering platform hardware analysis, scalability, and application profiling (JVM, Databases, etc.), and drive performance issues to closure.
• Documentation of problems, monitor resolutions and retain documentation necessary to share knowledge with performance engineering and application teams.
• Develop business and product knowledge over time and share such knowledge to mentor newer team members.
• Adhere to and enforce consistent company, department, and program standards and procedures.
About You
• Experience in building right performance environment data sets and use of data virtualization tools where required.
• Ability to define performance engineering plans and roadmap, as well as partner with delivery teams to implement the strategy.
• Prior experience installing, configuring and using performance testing tools such as Gatling, LoadRunner and JMeter, and performance monitoring tools such as Dynatrace and Splunk.
• Experience in Web/Mobile Application and Web Services (SOAP and REST APIs) scripting and performance testing.
• Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills
• Expertise of agile and tools such as ALM.
• Self-motivated individual that finds and delivers solutions with ability to continuously learn new applications and technologies.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact [Confidential Information] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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