Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
- Project Role :Application Support Engineer
- Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Management Level :10
- Work Experience :4-6 years
- Work location :Chennai
- Must Have Skills :ServiceNow IT Service Management
- Good To Have Skills :No Technology Specialization
- Job Requirements :
- Key Responsibilities : A Be end to end accountable for the CFW lifecycle working with the Business Interface Product Manager Product Line Manager and Support Partners B Ensuring service support delivery like 1st 2nd 3rd line support for all incident and problem related activities for the service C Resolving ad hoc challenges including break fix D Principle interface between Upstream Business Information Technology Information Management IT IM Delivery Verticals Information Technology Services
- Technical Experience : A Experience in working in a global implementation support of in house and off the shelf application B Extensive experience in a multi disciplined IT environment with strong background C Broad understanding of complex and integrated application infrastructure process governance and supplier landscape preferred D ITIL certified
- Professional Attributes : A Good verbal and written communication skill to connect with customer at varying levels of organization B Ability to operate independently and make decision
- Educational Qualification : Graduate
Qualifications
15 years of full time education
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