Responsibilities:
· Implement ServiceNow technical solutions
· Develop and analyze functional requirements for systems implementations and convert the functional requirements into ServiceNow technical design
· Perform quality reviews to ensure requirements are documented properly
· Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, customscripting, ebonding, and third-party software integrations.
· Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
· Manage the work of ServiceNow technical team:Define development sprints and manage them through completion, Manage daily SCRUM calls
· 3+ years of ServiceNow design and development experience
· Experience developing ServiceNow applications from business requirements and/or technical design documents
· At least one full lifecycle ServiceNow implementation in a lead role
· Programming expertise in Java, JavaScript or other functional programming languages
· Demonstrated understanding of ITIL practices
· Demonstrated experience with ServiceNow Import Sets and Transform Maps
· Experience with user acceptance testing (UAT), including test script creation, execution and signoffs
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