Role:
. Handling personalized service requests of Privy customers.
. Generation of timely business MIS.
. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
. Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
. Managing complaints of Privy customers and ensuring their resolution within TAT
Job Requirement:
. Excellent written and oral communication skills
. Developing and maintaining banking relationships with a select group of high net worth customers
. Excellent communication skills with customer service orientation
. Courteous and polite
. Good Knowledge of Microsoft Excel
. Understanding of banking norms and processes.
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