Job: Service Desk Analyst _ L1_L2 _Exp 2 to 5 yrs _Salary upto 3.5 lPA_Nungambakkam , Chennai Angel & Genie Job: Service Desk Analyst _ L1_L2 _Exp 2 to 5 yrs _Salary upto 3.5 lPA_Nungambakkam , Chennai If you ve registered with us previously , please login now. If you d like to register , please click the Register link below. Service Desk Analyst _ L1_L2 _Exp 2 to 5 yrs _Salary upto 3.5 lPA_Nungambakkam , Chennai Total Yrs Of Experience Required Job Description
Minimum 2 Years of experience in effectively working on a company
Service Desk an in involving Co – ordination and Interaction with business
users via different mode of communication. Have working experience in rendering Application Support not limiting in
o Identify , Evaluate , Prioritize and Resolve user requests
and issues. An IT undergraduate degree from a recognized college or university
ITIL Certification at Foundation level Strong understanding of Windows 7 & above Operating Systems
Strong understanding of Microsoft Office 2007 – 2013
Experience in Supporting Office 365
Strong understanding of Internet Explorer Microsoft Outlook 2007 – 2013 and Web Access
Basic understanding of Microsoft Active Directory 2003 – 2012
Solid PC networking concepts understanding
Installation and configuration of PC peripherals
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