Experience: 7-9 years of relevant technical writing and content development Candidates must be well-versed in DITA authoring and publishing, XML tools, networking technologies, and Agile methodology.

A background in Cloud technologies is an asset. Candidates must possess a strong technical aptitude to grasp complex technologies, specifically in the IT networking and software development domain.

Candidates must have excellent written and spoken communication skills. Technical writers work with internal and external organizations to develop, plan and write/edit internal and external technical documentation.

Work requires use of the appropriate editorial/logical methodologies and process management.

Writers must ensure that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.
• Researches and analyzes the customer’s documentation requirements; creates doc plans; writes technical documentation
• Performs risk analysis, identifies potential issues, and creates work estimates for doc projects
• Quickly learns and adopts technology, tools, and processes in a fast-paced environment
• Grasps complex technologies with a strong analytical and technical aptitude

• Researches new trends in information and service delivery
• Leads initiatives to improve content quality and usability and to improve team processes; contributes to strategy discussions
• Applies proven leadership skills to team building and mentoring junior and intermediate writers
• Implements information architecture methodologies and techniques
• Demonstrates advanced skills in using DITA XML–based authoring tools
• Demonstrates in-depth understanding of Agile and Waterfall development methodologies
• Possesses in-depth understanding of telecommunications, cloud, and networking domains
• Finds creative and practical solutions to complex problems related to the creation and maintenance of documentation sets
• Works with limited or no supervision to pursue established goals and resolve issues as they arise
• Adapts writing style to project requirements; applies principles of minimalism.

Interested candidates can mail cv to : [Confidential Information]


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