Urgent Opening for Sr. System Admin in IT Client Based Company @ Zirakpur
Experience – 5 to 8 Years
Salary – 45,000 to 75,000 per month
Qualification – Any Graduate & Post Graduate
Working Hours – Monday to Friday, 6pm to 4am.
Job Profile
• Experience with MSP Processes & Work-Flows – Ticket Lifecycle, Dispatch, Time Entries, Change Management, Escalation Workflows, SLA Management, email etiquettes and Customer Service
• Experience with ConnectWise Manage & Automate • End User Support: Desktop Troubleshooting, Printer Support, Network Connectivity, Outlook troubleshooting
• Windows Server Administration:
• Active Directory – User management
• Office 365 User Management & Migrations
• Webroot – Anti Virus/Anti Spyware,
• Reflexion – Email Filtering,
TECHNICAL COMPETENCY
• PSA: ConnectWise Manage and Autotask – Ticket Lifecycle, Dispatch, Time Entries, SLA Management.
• RMM: ConnectWise Automate, Bomgar • Active Directory: User Management
• Office 365 User Management
• End User Support: Desktop Troubleshooting, Printer Support, Network Connectivity, Outlook troubleshooting.
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