Job Description
Role: Azure WVD – HR L5/6
Location: Pune/Chennai/Bangalore
Who are we looking for
(WVD) Support Team – Job Description
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Job description:
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WVD to the End User Computing team to provide technical support with on-boarding users to the VDI environment. The Role Includes the Tier 1 and Tier 2 level of support to ensure the stable operation. Additionally to be involved in initiatives on creating and deploying new solutions to improve the existing Environment.
Primary duties and Responsibilities:
· Install, configure and maintain the WVD virtual environment
· Assist in maintaining VDI master images and installing client applications.
· Deploying and administering virtual machines and Base images.
· Perform daily WVD administration, maintenance and upgrades including service packs, patches, hot fixes, and Recomposing and security configurations.
· Configurations and Managing of Thin App and persona management for virtual Pools
· Troubleshoot and resolve VDI issues to the End users.
· Maintain the Document designs, development plans operations procedures for the WVD solutions.
· Managing the User profile management.
· Monitor performance and ensure system availability and reliability.
Technical skills:
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· Desktop operating systems Window10
· WVD
· Azure
· Active Directory, Group Policies, DHCP, DNS.
Who are we
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.
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