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Background:
A key priority for the finance function in 2020 and moving forward into 2021 is to define and initiate a comprehensive change roadmap for Cost Reporting that will address some of the fundamental issues residing within the process today.
The existing framework involves complex and independent processes that run on different technology platforms and follow alternate guidelines and principles. This ultimately leads to accountable cost owners not getting the relevant information that they need to make effective decisions, and process / product owners who do not have the tools they need to resolve it.
The Cost Optimisation program was established in early 2020 to focus specifically on this area and lay out a strategic roadmap on how we can solve some of these underlying issues. Key objectives for the program include:
- Simplification of processes to be more efficient and transparent
- Defining governing rules and policy’s that are universally adhered to
- Transition to a standardised technology landscape with increased capability and flexibility
- Integration with other strategic initiatives to fully leverage the benefits across finance
- Less arbitrary and more direct attribution of costs
- Transparent MI highlighting cause-effect relationship between service consumption and cost
So far in 2020 the program has initiated work on the first use case which is simplifying and improving the group service charge process, aligning it with the Financial Reporting initiative and building it on the new SAP infrastructure PAPM (Profitability and Performance Management). Whiles this is progressing there is already an eye looking forward at other subsequent use cases which include other recharge processes along with opportunities to simplify and align our incurred cost structures to further improve our cost reporting for stakeholders.
The Senior Delivery Lead role in India will play a critical role as a member of the cost optimisation management team to help define the strategic roadmap for the program, and then subsequently support the multi-year execution of that roadmap. The role will include senior stakeholder engagement, program management responsibility, solution / process design, operational delivery, risk and issue resolution and will also have people leader responsibilities across multiple jurisdictions.
Key Responsibilities:
- Involved in designing and implementing the strategic cost management roadmap as part of a multiyear change program
- Ensure strong engagement with senior strategic leaders and stakeholders across Finance for all cost reporting related initiatives.
- Responsibility for prioritisation and management of critical path delivery items
- Manage integration of the new cost management solution with wider strategic finance initiatives
- Design the target state Cost Management Technology and target state processes
- Drive the establishment of a target operating model and internal capability to support and drive ongoing change / enhancement initiatives
- Responsible for providing leadership and management direction to delivery teams throughout the project lifecycle
- Primary contact point with other change and BAU leaders across the organisation to identify and resolve blockers to project success
- Support and present in senior Program Governance Forums to ensure decisive decision making
- Responsible for risk and issue resolution
- Build strong relationships with key delivery partners, and ensure efficiencies and synergies are realised across programmes.
- Build effective communication channels with wider senior finance leadership ensuring change roadmap along with associated benefits are widely acknowledged and anticipated.
- Ensure effective governance and project management standards are applied across all delivery responsibilities
This role requires someone with a strategic outlook who is able to translate high level concepts and requirements into a tangible roadmap for delivery. Strong change management experience is preferred along with a background in financial reporting and performance management. Good communication skills and the ability to engage with senior leaders within Finance is also a must, the role will be reporting into the Programme Delivery Lead but will also have direct engagement with FMT members, GPO’s and senior Aspire MT.
Knowledge, Skills and Experience:
- 15+ years of Performance / Cost Management experience in Financial Services, with a preference in Cost Allocations / Recharges and Management Reporting
- Experience in establishing and delivering large scale change initiatives within Finance
- Experience in Senior Stakeholder Management and Communication
- Core Program Management skillsets including Planning, Risk and Issue Management etc
- Defining and implementing resourcing models.
- Strong skills with core Business Analysis toolset and techniques
- Able to design processes at both a conceptual and operational level
- Strong background in problem solving, with demonstrable analytical skills
- Experience in managing resources across multiple jurisdictions
- Change experience on implementation of finance technology solutions
Apply now to join the Bank for those with big career ambitions.
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