Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior BizOps Application Engineer
Who is Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The BizOps Application team is looking for a Senior BizOps Application Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will possess a wide variety of technical experience covering systems administration, networking, virtualization and software deployment. A well-honed instinct for security and reliability is a must.
Role
In this technical senior position, you will:
• Assist the BizOps Application team and contribute where necessary at a technical level.
• Support a highly available, highly secure production environment running on Linux using various different open source applications
• Set standards and define detailed processes for effectively managing a production environment with minimal downtime
• Perform daily monitoring and maintenance of all software infrastructure components
• Be proactive and predictive, solve problems before they happen
• Embrace DevOps practices & methodologies
• Carefully plan application deployments, migrations and upgrades to minimize service impacts
All About You
The ideal candidate for this position should have:
• Advanced software experience (Linux/Unix, Java applications, automation, configuration management, scripting and software development)
• Intermediate experience supporting highly available and fault tolerant systems (Databases, containers, proxies)
• Intermediate Virtualization experience (VMware, Openstack)
• Intermediate Cloud technologies experience (Azure, AWS or equivalent)
• Intermediate Networking experience (Ex. TCP/IP, UDP, Routing, Firewalls, load-balancers)
• Computer Science or Engineering degree or equivalent experience
• Participate in on-call shifts, our service runs 24/7
• Security knowledge & experience (Ex. Encryption/Hardening/Certificates/PKI/SSH/VPN)
• Always look for potential solutions to solve problems
• Desire to document everything.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​
If you require accommodations or assistance to complete the online application process, please contact [Confidential Information] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


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