Job Description:
Role Summary/Purpose:
Responsible for providing operational support for execution of process controls for Collections and Recovery teams. This support will consist of preparing production files in a timely and accurate manner with a focus on identifying and executing automation efficiencies.
Essential Responsibilities:

  • Prepare data loads to WMS for Surveillance reviews
  • Drive automation of Surveillance loads through identification of process improvement opportunities
  • Provide reporting support for Surveillance reviews
  • Provide reporting expertise for data access
  • Analyze Surveillance trends
  • Enable consistent approach to Surveillance results
  • Effectively communicate and maintain solid working relationships with internal and external partners
  • Effectively communicate results and insights to Surveillance teams
  • Work closely with Surveillance leadership to identify simplification and improvement opportunities
  • Escalate any potential compliance issue/operational risk and work with management on a resolution of the issue/risk
  • Identify and execute process improvement opportunities.
  • Represent Process Control Analytics Team on key organizational initiatives

Qualifications/Requirements:

  • Graduation or above
  • 3-4 years of hands on experience working with SAS/Python.
  • Strong written and oral communication and interpersonal skills
  • Experience in analyzing data and offer effective solutions.
  • For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.
  • Inform your Manager or HRM before applying for any role on Workday.
  • Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
  • Must not be any corrective action plan (First Formal/Final Formal, PIP)
  • Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
  • Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Characteristics:

  • Knowledge of Tableau or Python is an added advantage.
  • Knowledge of FDR
  • Proficient in understanding and application of SAS functions and SQL codes
  • FDR Query Tool/Collectopedia Experience
  • Demonstrated ability to handle and prioritize multiple tasks
  • Excellent organizational and time management skills
  • Able to communicate at all levels of the organization and with outside partners
  • Self-Directed, motivated and reliable
  • Ability to work independently and utilize resources as needed
  • Detail oriented
  • Knowledge of Sharepoint and Office 365

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