Job Descriptions:
Min 6 years of Functional experience with Salesforce Service Cloud (Apex and Visualforce) Experience in CTI, Survey Management, Case Management, Live Agent implementation Integration experience SalesForce & Qualtrics to Service Cloud Good understanding of Agile principles Genuine passion for Cloud Computing Proactive thinking with a can do attitude Excellent communication skills, Salesforce Certifications Analyze and review business, functional, and technical requirements Create detailed technical design documents Designing of Data model with objects, fields and relationships. Document and develop code according to specifications and standards Prepare test data and plan and conduct basic unit or module testing Provide support for quality assurance testing and defect resolution Prepare and package production ready code modules for staging Experience with Java/J2EE, JavaScript, Python, C++, C#, VB Cloud technologies Provide technical expertise in supporting the development environment, problem determination, change management, release management, performance analysis, environment design and operation of large and complex application
Source link