Dear Candidate
Role : SOA Admin
Experience : 2 – 6 Years
Location : Bangalore
Job Summary
To be a member of the Command Center with the focal point for the success of our enterprise class SaaS service offerings across all of VMware. The Command Center increases overall confidence in the services that are being delivered and ensures proper communication to VMware customers during any disruption of normal operations. This position requires experience developing integrations between monitoring and collaboration tools with service owners and establish processes to exercise judgment within defined procedures and practices to determine appropriate action. This role offers an exciting opportunity to work across multiple technology domains and engage in the latest and greatest technology services being developed at a world class company.
Team Responsibility
The Command Center Engineer is a member of the highly visible Cloud Services Operations team and is a core member of the VMware Cloud Productivity and Engineering organization (CPE). As a member of the Command Center, you will be functioning in a world-class team respected for its innovation, execution and collaboration operating a world-wide organization. The team ensures continuity of VMware SaaS Services that impacts any significant disruption of normal operations of our enterprise service offerings and operates 24/7/365 days a year.
The Command Center is expected to provide a reliable service with an enterprise level SLA and must strive for 100% customer support satisfaction. The primary objective of this team is to oversee and ensure critical applications and services provided are available and working as expected for customers and subscribers. The secondary objective is to develop and improve existing service monitoring tools through additional integrations, automation and collaboration.
Role Responsibility
The ideal candidate serves as the focal point for the success of our enterprise class SaaS service offerings across all of VMware providing technical skill and knowledge to the command center. Along with working on complex issues where analysis of situations or data requires an in-depth evaluation of various factors this role will be required to help level up the technical skills of the team, develop tools and automation for VMware services, and assist services in automated problem resolution. The ideal candidate will have technical background with Linux, AWS or Other Cloud products and VMware Products. Should have development skills in modern scripting language like python, Ansible or Good in shell scripting.
Required Experience
1. Minimum 2 years of experience with Unix/Linux OS/ Docker
2. Administration of enterprise middleware SOA/OSB infrastructure supporting a wide variety of both intranet and internet-facing applications.
3. Evaluate and provide technical guidance on new and legacy project initiatives to assist in enforcing a standardized and maintainable application middleware landscape.
4. Proactively identify potential problems and issues and actively communicate and manage issues to resolution.
5. Administer SOA/OSB Fusion Middleware environment and custom services deployed.
6. Assist in troubleshooting and root cause analysis for environmental issues as they arise.
7. Provide on-going technical support to SOA development.
8. Provide technical expertise to ensure business solutions (applications) function according to business and technical requirements.
9. Prepare and deliver technical documentation as required.
10. – Proactively identify and communicate potential problems and issues to project team members/leaders.
11. Proactively identify alternatives and recommend/implement solutions as appropriate.
12. Ensure accurate project status and work estimates (ETCs) are always reported /communicated to project leaders/managers in a timely fashion.
13. Ensure issues are analyzed discussed and resolved in a timely manner.
14. Develop and analyze highly complex system standards thresholds and recommendations to maximize middleware system performance.
15. Monitor database maintenance and provide appropriate recommendations when required.
16. Automate the administration of the application start-up scripts and run-time environment tasks where possible.
17. Provide production control support primarily in the UNIX and application server environment.
18. Provide timely and accurate on-call support for production infrastructure components.
19. Provide training or mentoring on tools or architecture concepts as needed.
Required Skills:
1. 4+ years of analysis experience.
2. In-depth knowledge of Oracle SOA Middleware Suite and Oracle Service Bus (OSB).
3. Perform performance tuning and optimization across Fusion Middleware Java Applications and Oracle Linux.
4. Deep understanding of the Web application architecture and features.
5. Experience with analyzing JVM thread dumps heap dumps and root cause analysis of crash dumps.
6. Working knowledge of UNIX/Linux operating systems.
7. In-depth Knowledge of J2EE framework components including JDBC JMS and JNDI.
8. Working knowledge of SQL and database objects.
9. Knowledge of Perl and Linux shell scripting (BASH CSH).
10. Exceptional verbal and written communication skills with an ability to express complex technical concepts in business terms.
11. Solid teamwork and interpersonal skills.
12. Strong analytical problem-solving and conceptual skills.
Good to have :
1.AWS exposure.
2.BigData (Hadoop, MapReduce, Kafka, Apache Spark)
3.Basic knowledge of Kubernetes.
4.Other database technologies like PostgreSQL, MongoDB & Cassandra.
5.Automation background
Regards,
Sharmila N V


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