Opening for the post of Sr Executive / Asst manager Front desk for An MNC into wellness – Tricology company.
One weekly off between MONDAY TO FRIDAY
ATTIRE ; ONLY WESTERN FORMALS.
Job Description for Sr. Front Desk Executive:
Handling inquiries on phone as well as on emails.
· Ensure that the Studio Standards are followed.
· Compile statistics for front office and provide reports relating to that area
· Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
· Coordinate with contact Center & pan India head FD head according to protocol.
· Coordinate with Studio Manager, Consultant to assign consultation scheduling
· Prepare all weekly and monthly reports
· Ensure all monetary transaction are conducted & consulted according as per protocol
· Coordinate with accounts department on all monetary transactions, quotations, receipts,
· Maintains walking relationships, communication with all departments and coordinates accordingly
· Resolves guest problems as per international standard, quality effectively and courteously
· Maintains all patient data in software as per protocol
· Ensuring targets for FD are met.
Desired Candidate Profile:
3 + years Experience in Hospitality or service Industry.
Good & Pleasing Communication Skills in English, Hindi and Gujarati.
Excellent telephone courtesy & client handling skill.
Routine operations management knowledge.
Should be highly motivated & result oriented.
Strong client management skills.
Good looking
Presentable.
Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.
Please share your resume with the following details
Current Salary
Expected Salary
Notice Period
Regards,
Zamira.
7208097776
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