Hi Dear Applicant,
Moreover, Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree in Computer Science or Information Technology.
Certification in Microsoft, Linux, or Cisco is advantageous.
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop
Contact Details :
HR – SHARON
Phone – 9513140404
Send you Resume Email Id – [HIDDEN TEXT]
Interview Days – Monday to Saturday
Timings – 9: 30 am to 2:00 pm
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
*************PLEASE DO REFER YOUR FRIENDS*************
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