Job Description
• To carry out the file audit of assigned locations as per hind sighting process and observe deficiency if any and follow up for their remarks / feedbacks for appropriate closure.
Core Responsibilities:
oConduct periodical inspection of disbursed files to ensure process and polices norms are followed, highlighting areas of improvements at regular intervals.
oSupport the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements.
oImplement effective controls and improvements in the process design, system and operation wherever required.
oPrepare reports on the documention process adhering to timelines and accuracy.
oReview customer data entry – demographic details (including income related & other additional information), efficiency in LOS/Finone and ensure maximum files are processed and sanctioned with minimium error rate.
oConsistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
oCoordinating for NHB & other statutory audit related to file maangement.
oConsistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
oPrepare accurate and efficient reports and MIS for the review.
oUnderstand policies and provide training to location teams to ensure process and polices norms are followed.
oEnsure all PMAY files are validated before submission of claim to regulator.
oEnsure and validate KYC checking at 100% Qualification : Graduate, Masters/Post Graduate
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