As a Mobile Device Management Support Engineer, you will work collaboratively with product management and other experienced technology resources to build and support a suite of mobile products. The product suite technology is primarily iOS with MobileIron MDM, but also includes some MacOS and Jamf MDM based products.
The position requires the ability to thrive in a fast-paced, team-oriented, and product-centric environment. The ideal candidate for this position will be a good problem solver, collaborative, reliable and driving for continuous learning and improvement.
The position requires the ability to thrive in a fast-paced, team-oriented, and product-centric environment. The ideal candidate for this position will be a good problem solver, collaborative, reliable and driving for continuous learning and improvement.
Required

  • Working knowledge of iOS and iOS mobile device management (MDM)
  • Enterprise experience deploying applications and configurations via Apple Configurator and MobileIron MDM
  • Experience with Apple Business Manager (ABM) [formerly Apple DEP]
  • Ability to triage and troubleshoot mobile device technology issues including, but not limited to, application installations, network connectivity and device management issues
  • Team player with desire to learn and grow in the role to take on additional challenges
  • Good written and verbal communication skills in English
  • Experience writing and maintaining technical documentation

Preferred

  • Bachelor or Master of Science in Computer Science, Engineering or a related subject
  • Experience with other MDM technologies including InTune, Airwatch and SCCM
  • Experience with DevOps lifecycle tools including GitLab
  • Experience with Swift, Bash, Go or Python programming languages

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