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Mega Virtual Drive for Order to Cash on 31st July ‘21


Zoom ID: https://genpact.zoom.us/j/8363395997

Time: 11 AM to 5 PM

Location: Hyderabad

Inviting applications for the role of Process Developer, Invoice to Cash

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities

  • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and resolve unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications

  • Graduate in Commerce (B.Com)
  • Freshers are eligible
  • Good at English language skills (verbal and written)
  • Meaningful Experience

Preferred qualifications

• Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
• Significant experience in Accounts Receivable/Order to Cash
• Excellent written and verbal communication skills, with a customer service mentality is a must.

  • Demonstrated intellectual curiosity and ownership mentality, displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes.
  • Demonstrates the ability to think at the goal level (smart, agile, demonstrates common sense).Qualifications we seek in youMinimum qualifications• College degree with a major in Finance or Accounting is preferred.
  • Candidates should have related experience but highly qualified candidates without experience could be considered. Preferred qualifications
  • Interpersonal skills and the ability to work independently and with a team.
  • Computer savvy with proficiency in Microsoft Excel.

Shifts: Flexible to work in any shift (24*7)

Note: Please carry Aadhar card copy and pay slips if any

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.


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