Manager I, Operations Job For 2-5 Year Exp In Amazon India – 3476549

DESCRIPTION
Amazon – Operations Manager
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Amazon is seeking Operation Manager for its Transportation team.
About the Role :
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements and drive them through completion
Key responsibilities include:
– Managing shifts, constantly identifying opportunities to improve team performance and owning associated change management.
– Developing and/or referring to performance metrics to drive team performance and business results
– Identifying the business impact of trends and making data backed decisions
– Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) – Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
– Drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership
– Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
BASIC QUALIFICATIONS
BASIC QUALIFICATIONS
. Degree from a reputed university
. 2+ years management experience in a manufacturing, production or distribution environment
PREFERRED QUALIFICATIONS
2+ years management experience in a manufacturing, production or distribution environment