About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It%26#39;s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We%26#39;re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • Ensure timely delivery of services relating to Performance Management as agreed with the stakeholders in a timely and qualitative manner.

  • Ensure services are delivered as per the service levels agreed; work with a cohesive team to produce the Analysis and Reports in a timely and accurate manner. Key responsibilities include timely delivery, robust analytical review of key deliverables, strengthening controls, and pro-active stakeholder engagement.

  • Responsible for the preparing and review of various MIS / Variance Analysis; work on Ad-hoc by gauging the requirements from stakeholders and GFS vide governance activities in respect of processes managed (e.g. compilation of Key Risk Indicators, Dashboard, and Metrics etc).

  • Effectively engage with senior stakeholders / business CFOs to deliver a shared agenda of improvements / enhancements.

  • Challenge processes in order to achieve more effective processes and efficiency saves to the Organization. Participate and give suggestions in the transformation programmes focusing on elimination of waste and building scale; work with Change management teams to drive automation and simplification of processes.

  • Collaborate with other functions in GFS to increase the effectiveness and efficiency of the business unit.

  • Comply, Validate and Report all Key Performance Indicators within the overall service delivery framework. This includes identification, measurement, monitoring and control of all thresholds set as part of Governance Framework of the bank. Any breaches of the above framework are promptly highlighted to the line manager.

  • Ensure Ops risk monitoring across all processes covered by the team and report key risks emanating from them to right forums.

  • Ensure complete compliance with Group Code of Conduct and Social agenda of the organization.

  • Develop key people management and stakeholder management skills to move into People Manager / SME roles.

  • Independent and Confident, able to work under pressure and handle multiple tasks.

  • Prior handling of smaller teams / projects will be added advantage.

  • Good analytical skill and basic understanding of banking products/processes.

  • Strong communication skill and ability to interact with varying levels throughout the organization and stakeholders.

  • Exhibiting good networking and cross team collaboration skills – working with varied streams within Performance Management and across various departments within GFS.

  • Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization.

  • Motivated self starter with ability to proactively identify efficiencies and drive to closure.

Regulatory %26amp; Business Conduct

  • Display exemplary conduct and live by the Group%26rsquo;s Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead to achieve the outcomes set out in the Bank%26rsquo;s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • All the CFO as well as project champions for the countries

  • GBS HR, GPS, Finance, Compliance, Quality, Program Management Office, Corporate Communications, Technology

Our Ideal Candidate

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.


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