Reference No. 23968
Published on
14-Jan-2020
Location Delhi – Lajpat Nagar
Qualification Graduate : Yes Masters/Postgraduate: Optional
Age 23 – 43 Years
Experience From 2 Years – 0 Months
Experience To 4 Years – 0 Months
Key Requirement for the Position This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy.
Responsible for handling team: Yes
Roles reporting into this role (Direct/Indirect):
1) Customers:
2) Channel Partners and vendors:
3) Regulators/Statutory Inspectors:
4) Employees
5)Sales/credit/risk/operations/RCU/Business Heads Travel Required: Yes
Position Type: Fulltime
Process Owner:
1) Retail Collections
Receives inputs from: Regional Manager – Collections
Process owner :Retail Collections
Provides Input to: Collection officer
Job Description Core Responsibilities:
o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
o Ensure that the NPA-s are kept within assigned budget and active efforts are made to minimize it.
o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
o Represent the organization in front of legal/ statutory bodies as required by the
Venue
Contact
Source link
