S&P Global Corporate The Role: Jr. Specialist, Order Management (1 year contract) The Location: India (Virtual) The Team: Order Management team handles the key function of issuing accurate invoices to the client. In addition to that, the team processes huge volume of internal and external emails. We have a team of dynamic and enthusiastic people in India, Manila, US and Pakistan. The Impact: This is a key position to support the function of Order Management. Timely and accurate invoicing is a key part that leads to revenue generation. What’s in it for you: With Order Management, no day is a dull day. This is a critical and vigorous position that requires one to work in various applications such as SalesForce, Oracle, Vertex and Zuora. Also, one needs to closely work with commercial teams on a daily basis. Responsibilities: . Review contracts signed by the customer. . Process New Sales, Renewals and Amendments. Ensure accurate and timely billing and services. . Make accurate adjustments to client accounts. Provides verbal and/or written billing explanations to client/client services/sales. . Promptly and precisely process emails. . Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary. What We’re Looking For: Basic Qualifications: . Bachelor or Master Degree . Excellent communication skills (Verbal / Written) . Strong analytical and problem solving/research skills with a high attention to detail. . Basic knowledge of MS Office . Ability to independently work as a contributing member in a high-paced and focused team with minimal directions. . Willingness to work in rotational shifts as per business requirement. Preferred Qualifications: . 1 – 3 Years of prior experience . Prior experience of working in Salesforce or Oracle S&P Global Corporate At S&P Global, we do not give you intelligence-we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We are the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law. S&P Global has a Securities Disclosure and Trading Policy (‘the Policy’) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. 203 – Entry Professional (EEO Job Group) (inactive), 20 – Professional (EEO-2 Job Categories-United States of America), FINANC203 – Entry Professional (EEO Job Group) Job ID: 262788 Posted On: 2021-08-04 Location: Ahmedabad, Gujarat, India
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