We are looking for an experienced Help Desk Manager to join our team. As a Help Desk Manager, you will be responsible for leading and overseeing our overall technical support team with the main goal to provide provide exceptional customer service.
Help Desk Manager duties and responsibilities
Hire and onboard new front desk staff
Supervise various positions such as receptionists and medical billers and coders
Evaluate staff performance
Ensure adherence to standards
Ensure staff’s competitiveness
Make sure for staff to always provide exceptional customer service
Plan and implement office policies and procedures
Source link
