NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HC & Insurance Operations Associate to join our team in coimbatore, Tamil Ndu (IN-TN), India (IN).
In this Role you will be Responsible For :

  • Processes member enrollment and change forms, including data entry.
  • Verifying proper completion of enrollment and change documentation.
  • Requests and verifies information as needed to expedite enrollment.
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Processes daily enrollee invoices and premium reconciliation for members.
  • Organizing and completing tasks according to assigned priorities.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Resolving complex situations following pre-established guidelines

Requirements for this role include:

  • 1.5 to 3 years of experience in a BPO handling Healthcare adjudication process.
  • Enrollment exposure will be a value add.
  • University degree or equivalent that required 3+ years of formal studies is a must to apply
  • Ability to communicate (oral/written) effectively in English to exchange information with our client.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM (weekend’s if required) and to be flexible to accommodate extra hours due to business requirements

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