We are looking for a pleasant and friendly Front Desk Representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.
As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.
Front Desk Representative duties and responsibilities
Keep front desk clean, tidy and supplied with all the necessary supplies
Greet, communicate with and welcome guests
Answer all the customers questions and address their complaints
Answer all incoming calls, redirect them when needed
Receive letters, packages and send them to appropriate destination
Prepare and manage outgoing mail
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