Job Description :
The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.
Responsibilities will include:
· Identifying root causes for problems within the supply chain or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans
· Analyze key Supplier trends, govern mediation requirement based on analyzed trends
· Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption
· Prepare vendor health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances
· Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon tools
· Manage Supplier portfolio, includes reviewing Amazon P&L impact & exploring possible ways for amicable settlements. This includes negotiating outstanding balances with the Vendors.
· Drive defect resolution for Supplier identified defects.
· Coordinate with internal stakeholders for amicable Vendor solutions.
· Work with global stakeholders to identify improvement opportunities and help drive the same. This would include driving a culture of continuous improvement through quality initiatives like Lean & Six Sigma.
Other requirements:
· Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams
· Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies
· Interacting with Retail & Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication
Internal job description
Amazon is looking for driven FinOps Manager– AP to become major contributors to the fast paced world of Global Retail Accounts Payable. We’re not an average retailer and this is definitely not your average position. We’ll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process.
We’re looking for people with outstanding communication , analytical and people Management skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment we have the career you’re looking for!
About you
The ideal candidate will be experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The ideal candidate should have action-driven personality and motivation to proactively address any issues on vendor’s account and identify areas for improvement. Additional traits we are looking for are a strong desire to exceed expectations, effective interpersonal skills; including persuasive written and oral communication, solid organizational skills and ability to assess and manage risk.
Basic Qualifications :
· Post Graduate in finance, management, international relations, sales or diplomacy · Ability to communicate and present complex analysis/data clearly and concisely · Ability to work independently in a fast-paced and rapidly changing environment · Analytical skills with the ability to get into the detail, while also seeing and understanding the bigger picture · Advanced Excel and Advanced SQL skills are advantageous · Experience in Accounts Payable or Accounts Receivable field is an advantage
Preferred Qualifications :
· Knowledge of procure to pay processes
· Proven track record of taking end-to-end ownership and driving results;


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