DESCRIPTION
The successful candidate will lead a team which ensures that our financial operations are prepared for our continued expansion and reports into Manager, Global FinOps AP. This will include managing a team that works with our Retail partners, finance, transportation, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our ‘Customer Obsession’ philosophy.
The FinOps Manager – AP is responsible for smooth operations of WW Vendor Payables operations at Pune, which includes Vendor-setup, Inventory, Non-Inventory and Other Vendor Payables activities. This position will be responsible for a process within Accounts Payable Operations including: hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.
The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.
Business Responsibilities
· Leading and developing a team of circa AP Analysts/AP Specialists, Operational managers across payable process
· Drive development and expansion of systems and processes required to execute on-time payments to Vendors
· Owns defining / adhering to policies related to AP and drive consistency with entities globally.
· Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.
· Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country
· Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes
· Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Digital business and finance teams.
· Developing, modifying and maintaining the operational and design effectiveness of internal controls
· Partnering with Internal Audit
· Lead cross functional systems and process improvement initiatives
Knowledge & Skills/ Business Acumen/ Education & Experience
· CA, CPA or CWA, with 15+ or more years of post-qualification experience in Shared Services, Accounts Payable
· Past experience in effectively managing groups of associates.
· Strong Customer focus (both Internal / External).
· A work ethic based on a strong desire to exceed expectations.
· Strong interpersonal skills — including written and oral communication skills.
· Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)
· Retail industry experience (Preferred)
Experience using Oracle Financial Applications (Preferred)
BASIC QUALIFICATIONS
· Bachelors degree in Commerce with Post Graduation in finance
· Ability to communicate and present complex analysis/data clearly and concisely
· Ability to work independently in a fast-paced and rapidly changing environment
· Analytical skills with the ability to get into the detail, while also seeing and understanding the bigger picture
· Experience in Accounts Payable field
PREFERRED QUALIFICATIONS
· Ability to communicate and present complex analysis/data clearly and concisely
· Ability to work independently in a fast-paced and rapidly changing environment
· CA, CPA or CWA, with 15+ or more years of post-qualification experience in Shared Services, Accounts Payable
· Past experience in effectively managing groups of associates. · Strong Customer focus
· Retail industry experience
· Analytical skills with the ability to get into the detail, while also seeing and understanding the bigger picture
· Experience in Accounts Payable or Accounts Receivable field is an advantage
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