Mega Walk-In Drive with INFOSYS BPM Ltd. for F&A ( Collections) on 5th Feb 2020 -Gurgaon
Walk-in Interview Details:
Interview Date: 5th Feb 2020
Interview Timings: 10:30am to 12:30pm
Referred by: DS-Sneha
Interview Venue Details:
Tower B, 7th floor,
Building no.6, DLF SEZ
Phase 3, Gurgaon – 122002
Note: Should be flexible to relocate for Bangalore
Contact Person: Sanover Arora
Please find below job description for your reference:
Job Location : Bangalore
Qualification : Commerce graduate/post graduates
Shifts : 24*7
Experience : 1-5 years
Job Description:
Collections Agent-
• Commerce graduates with a minimum 15 years of education with good accounting knowledge.
• Experience of 1-3 years in First Party Collections / Customer Service
• Assertiveness, ability to speak in a structured manner, good listening and paraphrasing skills
• Communication skills (the collections personnel need to have excellent command over the language and good customer management skills)
• Good Analytical skills – Ability to understand and explain payment history, late fees, financial terms and credit services
• Perform to agreed Metrics at Individual level and Perform to agreed Metrics at Team level
Ability to write concise notes on a given case history.
Collections Specialist-
• Experience of 3 years in AR process – Collections and Disputes or Cash Application
• Good knowledge of accounting. Should be able to analyze customer account and resolve issues.
• Excellent communication skills (the collections personnel need to have excellent command over the language and good customer management skills)
• Diligent follow ups on pending payment arrangements & work towards achieving defined SLAs & Targets
• Good Analytical skills – Ability to understand and explain payment history, late fees, financial terms and credit services
• Perform to agreed Metrics at Individual level and Perform to agreed Metrics at Team level
• Refer un-resolvable & complex cases to Team leads for guidance & resolution
• Be able to probe and show active listening skills
• Ability to write concise notes on a given case history.
The candidate should carry below mentioned documents in Original:
• Carry print out of this email along with your update resume
• Carry all your educational and Employment documents
• 2 Color Passport Size Photographs
• ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Disclaimer:
• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Also refer friends, if profile matches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha on top of their resume!!
Thanks & Regards,
Sneha
Talent Acquisition-India|Infy HR
Email:[HIDDEN TEXT]
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