About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Purpose:
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It%27s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Purpose:
- Takes primary responsibility for administration management and work closely with senior leadership team and lead the team of Executive Assistant Services
Responsibilities
Communications:
- Effective communication skills – both written and spoken English
- Well-versed in daily schedule management – including work plans and meetings (with internal business partners or external stakeholders).
- Maintaining action trackers (and follow-up), as well as the status of assignments.
- Effective communication with stakeholders (both internal and external).
- Vigilant when handling phone calls and/or conversations – no disclosure of any sensitive and confidential information (including the Bank’s or customer details as well as any private data).
- Maintain good relationship with colleagues and stakeholders, respect and value our diversity and collaborate as one team.
- Strong managerial and organizational skills with the ability to multi-task.
Secretarial and Administration support:
- Coordinate monthly meetings and taking minutes, as required.
- Coordinate weekly huddle and taking action points, as required.
- Providing MIS reports, as required.
- Review and validate any T and E claims submitted for approval – when acting as delegated proxy.
- Provide office administration support, e.g. Business cards, stationeries, meeting rooms booking.
- Raise eProcurement (vendor invoices) and ensure payment on a timely basis
- Provide reminders (verbal or email) to colleagues to create awareness of and ensuring adherence to all policies and procedures. (e.g. clean desk policy/PDPA/Go Green)
- Active in participation in all staff engagement activities organised by the team members and able to assist in coordinating activities to make a success event.
- Adhere to all Group Policies and practices it on our day to day work in handling all work-related matter.
- Flexibility and willingness to deal with ad-hoc assignment.
People and Talent:
- Experience in developing teams in diverse international organisations
- Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
- Develop communications strategies and plans that deliver timely and relevant messages to the right stakeholders through appropriate activities and channels.
- Influencing and networking
- Presentation and communication (written and speaking skills)
- Ability to manage in a geographically and culturally dispersed environment
Essential Knowledge, Skills and Experience:
- Organizational ability and knows how to manage a filing system, track incoming and outgoing correspondence and coordinate the flow of paperwork around the office.
- Good writing skills and ensure quality on correspondence, emails and memos and enable the EA to assist with proof-reading important documents.
- Should be able to actively manage his inbox and/or that of other team members – i.e. Should have had experience managing inboxes of senior management before with drafting responses, scheduling in calendars, arranging travel, expenses etc
- Small scale project management – able to follow-up with stakeholders on responses when they have not replied and make sure candidate understands timelines of the various team tasks so can independently raise red flags if someone has not responded on certain time
- Content creation and update for the team Bridge page. Upload of stories, proof reading, formatting, etc
- SharePoint admin (uploading of files, access, technical issues)
- Maintaining the Bridge page with admin support
- Maintain central mailing lists and BEP contacts
- PowerPoint skills – Should be able to finish edits requested by the team and complete
Qualification required for the role:
- India – Bachelor’s Degree / Graduates from a recognized university
- 12+ years relevant work experience as an Administrative Assistances in a firm and people management experience
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
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