Job Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible – and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
You won’t just shape the world of software.
You’ll shape the world of life, work and play.
Our SRE Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.
You won’t just keep up, you’ll break new ground.
There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:

  • Taking your place as a core member of a growing exciting Site Reliability Engineering support team, you will be utilizing the latest technology tools andpractice, you may be writing code and test cases, working with API specs and automation to maintain the resiliency, performance and availability of a group of business critical applications.
  • Identifying opportunities for adopting new technologies.
  • Removing toil and continues to drive efficiencies and optimization.
  • Able to work on shift duty in a 24/7 support organization
  • Tech Stack / Programming languagefor this role- Either Java, Python or Go lang.
  • Must have working knowledge of APM tools, like ELK stack, Splunk as well as application monitoring tools like Prometheus and dashboarding with Grafana.
  • Working knowledge of UNIX, Linux, Postman will be advantageous.
  • Knowledge of CICD is a plus.

Education & Experience:

  • Familiar with Agile or other rapid application development methods
  • Experience with design and coding across one or more platforms and languages as appropriate
  • Hands-on expertise with application design, software development and automated testing
  • Experience with distributed (multi-tiered) systems, algorithms, and relational databases
  • Confirmed experience with object-oriented design and coding with variety of languages
  • Bachelor’s Degree in computer science, computer science engineering, or related experience required advanced degree preferred

High Performance Behaviors:

  • Recognizes opportunities to adopt innovative technologies to enable business capabilities
  • Keeps up to date on current research and technology in the industry
  • Recognizes the importance of collaboration to achieve objectives
  • Clearly communicates ideas and concepts to others
  • Leads work effectively and acts on own initiative without being prompted
  • Provides feedback to team members in code reviews
  • Drive creative changes & continuous improvements
  • Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts

Knowledge/Skills:

  • Able to understand and use complex data structures and associated components
  • Designs, codes, tests, maintains, and documents applications
  • Takes part in reviews of own work and reviews of colleagues work
  • Defines test conditions based on the requirements and specifications provided
  • Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
  • Intermediate knowledge of infrastructure technologies and components

Technology Skills You’ll Use Every Day:

  • Adaptive Communication
  • Agile Practices
  • Industry and Company Knowledge
  • Organizational Change
  • Technical Acuity
  • Technology Industry Trends

Game Changers:

  • Flexibility
  • Collaboration & Partnership
  • Continuous Improvement
  • Courage
  • Curiosity
  • Resourcefulness
  • Servant Leadership
  • Tenacity

Role/Strengths You’ll Need:
Technical

  • Emerging Technologies
  • Programming/Software Development
  • Systems Design
  • Testing

Functional

  • Data Management
  • Release and Deployment
  • User Experience Evaluation and Analysis
  • Application Support

Business

  • Business Product Knowledge
  • Problem Solving

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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