Deliver efficient, effective, professional and courteous service to intermediaries and customers
Address all customer and agent requests and queries within established timeframes and service levels
Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
Be proactive towards service level timelines and quality metrics as defined in the delivery model
Analyzing problems & Providing Solutions
Candidate should be ready for rotational shifts and offs.
Candidate should be responsible and dependable.
Should be team member in his/her existing profile.
Should have Analytical skills.
Deliver efficient, effective, professional and courteous service to intermediaries and customers
Address all customer and agent requests and queries within established timeframes and service levels
Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
Be proactive towards service level timelines and quality metrics as defined in the delivery model
Analyzing problems & Providing Solutions
Candidate should be ready for rotational shifts and offs.
Candidate should be responsible and dependable.
Should be team member in his/her existing profile.
Should have Analytical skills.
Regards,
Aadhya
WhatsApp No : –
+919974973381
Mob No : – +919974973381
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