Responsibilities
· Monitor the VMware & Hardware infrastructure and take proactive actions when needed.
· Handle escalated Virtual / Hardware server related incidents.
· Install, upgrade and support Vmware/Hardware infrastructure.
· Contribute to document and review standards and operational procedures.
· Enforce technical and security standards for VMWARE & Hardware infrastructures and services.
· Fine tune or automate repetitive process.
· Follow internal processes at all time (ITIL, time tracking, escalation).
· Work closely with peers worldwide by taking part in periodic meetings and sharing knowledge.
· Handle system upgrades and migrations, in accordance with latest technology trends and SG global standards.’
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