Digital Surgery is a data-driven company implementing cutting-edge AI technology, computer vision, and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver safer surgery around the world. The DS1 is our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The device uses advanced AI algorithms that enable automatic processing and uploading of videos. Our surgical training platform is the award-winning Touch Surgery application that provides safe and accessible training for surgeons and other health care professionals.
As Commercial Director for APAC, you’ll both lead a team of high-performing sales people but own your accounts too and be actively selling yourself. Think of it like a player / coach role. Eventually your role will transition into mostly coach as the team grows. Your role will focus on the growth of our solutions to hospitals across APAC. This will include forecasts for potential new customers and tracking the sales pipeline through to signature, where you’ll begin to work with the Implementation Team. It’s also important to highlight this role will be creating value propositions for a nascent product selling to hospitals / surgeons who are early adopters.
Here’s what you’ll be doing (not all of it, just the important stuff!): Analyse market, segment accounts and define the optimal Digital Surgery portfolio in the territory
- Maximise enterprise value measured in Revenues and Data, increase market share, and accelerate growth in the Digital Solutions segment
- Create and execute strategies for each account to upsell, accelerate revenues and data acquisition
- Oversee the execution and implementation of Digital Surgery projects to ensure the highest levels of quality, compliance and user engagement
- Collaborate with supply chain, customer care, service delivery and indirect functions to ensure Digital Surgery accounts have the highest levels of service and satisfaction.
- Develop and maintain Senior/C-Suite level relationships with strategic partners and work with them to identify and qualify new business opportunities.
- Develop and drive appropriate portfolio management strategy in collaboration with the Business Units to expand and protect market share, optimise pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners.
- Responsible for understanding the assigned account’s strategic priorities and developing appropriate value-added programs for each account.
- Develop, communicate, and implement business plans to achieve strategic target business results.
- Identify and develop ongoing mutual opportunities for sales growth within the portfolio
- Manage effectively the territory quota ensuring that revenues and EBIT targets are achieved consistently.
- Transform strategic vision into numbers, drive AOP, strategic plan and forecast process effectively
- Analyse the market to identify unmet needs, create tailored value propositions and innovate new services solutions to capture new market opportunities.
- Create a solid pipeline of business opportunities and operates the sales funnel
- Interface with and leverage Medtronic’s other business units to drive our success
Requirements
- Your background will include enterprise software sales into hospitals – this is more about longer-term account based sales where we want to partner with our customers to provide an outstanding service and product so upselling in the future is really important. The Customer Success Team will help with the day to day account management and upselling once live.
- You’ll have a network at the exec level – CEO / CTO of hospitals and be comfortable with selling new products or R&D to early adopter type customers.
- Experience of data and analytics within healthcare would be the icing on the cake for us.
- Comfortable working across the whole APAC
So what’s it like working at Digital Surgery
Part of the Medtronic family we benefit from a small company feel, within the world’s leading medical device company. We have 160 people globally, with teams across the Europe, US and Canada. The majority are based in our London HQ in Old Street. The company is made up of several teams covering Engineering, Product, Studio, Innovation, Marketing, HR, Operations, Finance and Sales. We care about our employees career and development, offering training internally as well as external courses and attending global conferences. We believe that helping you grow will help our company grow too.
We have our Family Meeting on Friday afternoons with beer, wine and cold drinks – it’s a great chance to meet new joiners, share success stories and hear what’s been going on in the company that week.
Must Have: Minimum Requirements
- Bachelors degree required
- Minimum of 10 years of relevant sales experience or advanced degree with a minimum of 8 years of relevant sales experience
Nice to Have
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