Collection SpecialistJob Description
Job Title : Collection Specialist
Job location: Gurgaon
In this role, you have the opportunity to
As a Cash & Collection Specialist, you will drive Accounts Receivable activities and cash collection for the Legal entities in your scope and ensure the collections activities are executed in line with the local and global collection guidelines and timelines
You are responsible for
- Coordinate and follow through with customers & sales teams on collecting payments, due collections plans, reducing past due, bad debt exposure and other quantitative targets, by performing portfolio management activities for customers
- Analyse and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
- Contact clients with past due balances in the portfolio to obtain payment, payment commitment and follow-up on payment promises, or claim payments from intermediary (when collections are executed by 3rd parties (limited to some collectors)
- Report any disputed / short paid invoices along with reasons for disputes; collaborate with the internal department to expedite resolution / payment
- Perform customer account reconciliation, including support to Infosys cash application team for clearing customer payments and credit items
- Working on scheme settlements and checking the eligibility with supporting documents etc.
- Prepare customer rebate and scheme related activities e.g. getting the based data from ERP, calculate the eligibility of customer’s rebate and schemes and issuing credit notes
- Organize, support and develop cash & collection process; support process improvement initiatives
- Responsible for compliance of ICS checks
- Responsible for Internal and Statutory audits for Accounts Receivable and C&C; activities
- Prepare proposals (which Team Leader or Manager approves) for agency placement and write off to bad debt
You are a part of
You will be part of Philips Personal care Finance Credit and Collection organization. You will report to the Commercial Controller and also work closely with the Finance BP/HoF
To succeed in this role, you should have the following skills and experience
- Degree from The Institute of Chartered Accountants of India
- At least 3 years of progressive work experience in area of Credit and Collection with focus on customer payment collections
- Ability to work with Cross functional teams and influence colleagues outside own process domain
- SAP knowledge is preferred
- Effective listening and communication skills, highly developed interpersonal skills.
- Proactive and hands on attitude, goal oriented and perseverant.
- Team oriented and process driven.
- Fluent communication skills in English (both oral and written) is required
In return, we offer you
A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.
Why should you join Philips
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by .
To find out more about what it’s like working for Philips at a personal level, visit the on our career website, where you can read stories from our . Once there,you can also learn about our , or find answers to some of the .
#LI-PHILIN
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by .
To find out more about what it’s like working for Philips at a personal level, visit the on our career website, where you can read stories from our . Once there,you can also learn about our , or find answers to some of the .
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