Collection Manager Job For 4-6 Year Exp In HDB Financial Services Limited Mumbai, India – 2656119

Job Description:
Collection Manager
Key Skills Required:
Managing and monitoring delinquent account collection for the assigned portfolio.
Managing a team of Field Officers.
Required strong experience in Personal Loan product.
Managing field visits on timely basis
Appointing, managing & developing collection vendors to ensure collections from delinquent customers.
Ensuring call centre activities are supported by robust field management.
Preparing MIS reports to provide feedback to seniors, viz. Collection work flow
Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions.
Putting vendor management in proper shape to ensure smoother operations.
Formulating various processes related to customer services in initial phase and their compliance.
Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.
Graduate
4-6 yrs of relevant experience.
Good communication and pleasing personality.
High level of Self Drive/Enthusiasm.
Strong analytical and problem solving skills.
Strong decision making skills.
Strong inter-personal skills.