Service Now Architect
Job Location: Chennai
Introduction:
We are looking for Service Now Architect to join our team and deliver a streamlined user experience. If you are passionate about working as part of the corporate security team, we are open for a discussion.
Responsibilities:

Develop security model for CMDB classes and attributes.

Ensure that the implemented system is consistent with the approved architecture

Develop support models for the solution after go-live

Liaise with the Other internal and external supporting vendor to gather functional requirements and constraints

Conduct key technology evaluations with input from enterprise architecture and business stakeholders

Collaborate with application, infrastructure and security teams to produce architecture and design deliverables

Provide ongoing technical support during low level design, development, test, and service introduction phases including technical specification reviews and approvals

Liaise with Organization’s Enterprise Architect team in order to align solutions to company standards

Exercise professionalism in ensuring effective teamwork and fostering productive relationships

Assess solution options, risks and benefit as it pertains to architecture, security, and other technology dimensions

Stay abreast of technology standards and best practices

Work with Vendors and partners on product issues, support tickets etc.,

Requirements:

Overall Experience-
8 to 12 years

Mandatory Experience-

  • Bachelors degree in Computer Science, IT or in a related field
  • A minimum of 8-10 years experience leading an Infrastructure & Development support function in a fast-paced, multi-project and multi-customer IT environment
  • In-depth ServiceNow architectural, integration and functional experience
  • Knowledge on SOC Monitoring process
  • CMDB design and implementation
  • Integration using ESB
  • A minimum of 3 years demonstrable experience as a Solution Architect on ServiceNow implementations
  • Must have excellent scripting(Java / Python), listening, communication and problem-solving skills
  • Must have experience leading or participating in agile and/or lean initiatives
  • Strong facilitation, coordination and interpersonal skills
  • Ability to raise, resolve and close issues to the satisfaction of all internal teams.
  • Ability to work independently under minimal supervision
  • Great attention to detail, able to prioritize and produce accurate results under deadline
  • Ability to consistently meet required deadlines.
  • ITIL Foundation, is preferred (ServiceNow Certification).

    • Knowledge of networking, telecom, server environments and related technologies

    Benefits:

    Exposure to new processes and technologies.

    Competitive salary at par with the best in the industry.

    Flexible and employee friendly environment.

    What other companies call this role?

    Service Now Architect

    Service Now Sr Developer


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