Cloud Support Engineer 5-10 Yr Exp – Systems Engineer Job Chennai

Job Description:

· Work in 24×7 rotational shifts

· Troubleshoot customer issues for client customized cloud platform tools.

· Troubleshoot issues related to CI/CD jobs

· Debug and troubleshoot issues related to Linux, storage and network management, dependency management, logging, load balancing

· Work with engineers to analyze the logs, reproduce customer issues and develop strategies to permanently address customer issues

· Be the SME and provide after-hours support as needed for emergency or urgent situations

· On-call support on a rotation basis

· Working within Kanban or Lean methodologies

Minimum Qualification:

· Bachelor’s or Master’s Degree in Computer Science

· 5+ years of cloud infrastructure experience

· Industry experience in Cloud Technologies and Stacks (IaaS/PaaS) – Azure/GCP

· Experience supporting large scale, highly available, production Windows and Linux environment.

Desired Qualification and Experience:

· Experience in implementing and managing the Kubernetes cluster is preferred. Strong background in container technologies such as Kubernetes, Dockers, VMWare.

· Cognizant of CI/CD tools and frameworks (Jenkins, Maven, NPM, Nuget, Nexus, Github, Ansible etc.)

· Experience with Windows or Linux Server deployment and Administrations

· Knowledge on Dashboarding, monitoring, alerting and automation of alert resolution.

· Experience with PowerShell/Javascript/Python/Bash scripting and development will be an added advantage.

· Possess practical Linux systems administration skills in a Cloud or Virtualized environment.