Job Description
About the Client
Our client is a leading field service management start-up with Clients across the globe. Based out of Chennai and Seattle, they offer an intelligent platform for organizations to manage field workforce and customer engagement in the most efficient manner. They are a well-funded start-up and going after a trillion-dollar market opportunity. They are looking for a Rockstar business analyst to engage with customers and coordinate with the engineering teams.
Responsibilities:

  • Elicits, analyses, specifies, and validates the business needs of stakeholders, be they customers or end users.
  • Collaborates with project sponsors to determine project scope and vision.
  • Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
  • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identifies and establishes scope and parameters of requirements analysis on a project-by project basis to define project impact, outcome criteria, and metrics.
  • Works with stakeholders and project team to prioritize collected requirements.
  • Researches, reviews, and analyses the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
  • Participates in the QA of purchased solutions to ensure features and functions have been

enabled and optimized.

  • Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
  • Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develops and utilizes standard templates to write requirements specifications accurately and concisely.
  • Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developer’s/project team.
  • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
  • Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
  • Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
  • Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine, as necessary.
  • Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
  • Provides guidance and/or instruction to junior staff members.

Qualifications / Skills:

  • Able to exercise independent judgment and act on it
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Excellent listening, interpersonal, written, and oral communication skills
  • Logical and efficient, with keen attention to detail
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks while under pressure
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment

Education, Experience, and Licensing Requirements:

  • MBA or at least three years related work experience
  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
  • Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
  • Excellent understanding of the organization’s goals and objectives

Source link