Preferred Qualifications
Job Overview:
The MySQL Partner Transaction Center (PTC) team is a part of the MySQL Global Business Unit and is responsible for ensuring that partner non-standard transactions are supported and processed with high velocity and compliance. Non-standard transactions are our most strategic and largest revenue transactions.
The JAPAC Partner Transaction Center (PTC) Analyst within the PTC Global Business Unit Team will be responsible for providing Oracle partners with a high-quality, efficient sales support experience for offline, online and non-standard transactions supporting a specific MySQL Global Business Unit.
Job Responsibilities:

  • Supports a Global Business Unit with approvals creation and submission, order document preparation and booking validation, and submission for non-standard resell transactions.

  • Liaises with internal customers and Stakeholders, and external partners on a daily basis in relation to the status of their transactions and acts as a first point of contact Responsible for understanding deal workflow, sales systems, processes and business practices for non-standard resell transactions

  • Identify and resolve issues in a timely manner which are blocking transactions from progressing

  • Provide regular transactional reporting back to the WW MySQL PTC Management Team

  • Works closely with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, Risk Management, Audit %26amp; Compliance, Global Business Practices and Sales in an effort to ensure complete, thorough and effective business processes Attendance and contribution to monthly and quarterly WW A%26amp;C webcasts and calls

  • Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes

  • Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance

  • Drive implementation of new processes and procedures.

Job Requirements: The preferred candidate will:

  • Have 2+ years of working in an Operational organization

  • Have demonstrated analytical and problem solving skills, and an ability both to follow defined processes and to prioritize and multitask

  • Be detail-oriented, self-motivated, and able to work in a fast-paced environment

  • Have strong interpersonal, presentation, and written and oral communication skills Be able to develop and maintain working relationships with team members, with colleagues from a variety of organizations and geographies, and with partners

  • Good skills for excel

  • Attention to detail critical.

  • Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected

  • Relationship management skills strongly desired

  • Strong written and verbal communication skills to interact with management and possible clients desired.

Detailed Description and Job Requirements
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 0 – 2 years relevant work experience.


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