Job description
Position : Branch Operations Manager
Job Description:
Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.
Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT),
Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening & customer service with a team of Tellers and FDOs.
He/ She handles Internal and External Audit, provides data and oversees audit queries.
The Branch Ops Head is accountable for the lead generation of Current Account and Savings Account – CASA through the FDOs and Tellers.
Maintenance of cash balance as per Cash Retention Limit
Growth in Existing To Bank – ETB CA and SA Balances – Minimum Daily Average Balance – MDAB
Achievement of Aggregate Cross Sell points target
Resolution of complaints registered under CRMS, Phone Banking & Banking Ombudsman
Learning and Development of FDOs & Tellers: Training & Certification in various process related areas (Example: Risk, Fraud prevention, Banking regulations, etc. )
Average Score of Structured Visit Reports
Monitoring of Office Accounts and AML alerts
Interested candidates share resumes – [Confidential Information]Contact No.-+91-9891068223
Name- Pallavi Mahajan
Required Candidate profile
Good communication skill
Strong Ops knowledge
Team handling knowledge
Perks and Benefits
Fixed salary + Incentives + Allowance + Insurance + Statutory benefits
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