This role is a part of management
IT Application Operations management such as CBS, Payments, cards, Treasury
Process wise will adopt Incidence Management, problem management SLA management etc.
should have supported CBS
Provide infrastructure services vision, enable innovation
Manage bank-wide information security governance processes
Liaise with company’s software suppliers for prompt rectification of any problems
Coordinate Infra& Security related projects/resources with the IT project management office
Ensure support IT Security Operations across branches for Infra components in line with regulatory requirements and IT best practices such as ISO27001.
Combination of banking app knowledge plus ITIL processes
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